Engage Well-thought-out communication and engagement plans result in more effective, successful, and supported adaptation. Climate adaptation often requires field building and change management. As such, engaging internal and external stakeholders (two-way communication, listening and sharing) to motivate action, connect with and support others, and develop climate messages can go a long way toward making your adaptation efforts successful. The following leading practices are in the action area of ENGAGE and are described below: Recognize many ways to motivate climate adaptation action Seek out and support climate champions throughout your utility (also in SUSTAIN ) Consult expertise throughout your utility regularly and with purpose Tailor the climate adaptation message for the intended audience Develop a climate communications plan Include equity from the beginning Make the business case for climate adaptation (also in SUSTAIN ) ENGAGE Recognize many ways to motivate climate adaptation action Many things can motivate investment in climate adaptation, including climate champions, natural disasters or crises, peer and public pressure, personnel changes, personal observations of change, and access to new knowledge. Leverage the motivational opportunities that fit your circumstances. Example: Simultaneous natural disasters in Colorado In 2002, Denver Water saw unprecedented simultaneous natural disasters in its watersheds. During the single worst one-year drought ever recorded in Colorado, the largest wildfire the state had ever seen occurred in one of its largest and hardest working watersheds. Just weeks after the fire was contained, a rainstorm brought sedimentation and debris into streams and reservoirs, significantly impacting water quality and reservoir capacity. Now, nearly two decades later, the watershed is still noticeably scarred, and the memory of the 2002 natural disasters is still very present. While climate change did not cause these disasters, science tells us that recent warming contributed to their impacts. Overall, the experience helped Denver Water understand the importance of addressing climate change challenges. Now, dedicated staff actively work to understand and prepare for changes that may dramatically impact Denver Water's system and business model, such as continued warming and extreme heat; intensified droughts, floods, and forest fires; and changes to snowpack, Denver Water's high-elevation supply source. Example: Droughts and floods in Texas Austin, Texas, is prone to frequent droughts often followed by intense rainy periods. The most recent drought (2008-2016) dropped water levels in area reservoirs to near-record lows and ultimately surpassed the severity of the 1950s' drought of record. In some areas, lake levels were so low that it became difficult to launch boats and enjoy other water-based activities. The drought and high temperatures also took a visible toll on landscapes and other vegetation. Then, in 2018, historic flooding brought massive amounts of silt and dirt—over 100 times the typical level—into Austin's drinking water supply. This impacted raw water quality and slowed treatment systems. To ensure adequate flows in case of fires, Austin Water issued the first system-wide boil water notice in its 100-year history. With climate change, the utility expects these types of events to become more frequent and severe. Austin's leadership has long acknowledged and addressed climate impacts in its water planning efforts. The public has benefited, especially in the context of recent events, building momentum for additional actions. Most recently, the Austin City Council adopted Water Forward, an integrated water resource plan, which used a regional water supply context to develop strategies to ensure a sustainable and resilient water future into the next century. This experience can also help the abstract concept of climate change become more concrete. Example: Collective action because of a summit In January 2007, the San Francisco Public Utilities Commission (SF PUC) hosted the first national Water Utility Climate Change Summit, which was attended by more than 200 water and wastewater utility executives, government officials, climate change experts and environmental leaders. The purpose of the gathering was to help participants better understand the impacts of climate change on water-related infrastructure and water resource supplies. During that summit, utility leaders recognized the future risks and value a collective effort would bring to the climate adaptation conversation. As the summit drew to a close, SF PUC General Manager Susan Leal committed to fund an effort from the dais and issued a challenge to attendees. Turning to Metropolitan Water District of Southern California General Manager Jeff Kightlinger, who had served on a panel but was now back in his seat among the audience of 200, she said: "Jeff?" Kightlinger replied, "Sounds good to me!" and turned to his Board Chair, Tim Brick, who was also in the audience, and said "Tim?" Brick gave his thumbs up, Metropolitan matched the San Francisco Public Utilities Commission's pledge, and planning for what became WUCA began. (Interesting note: that initial pledge lasted nearly ten years because the bulk of WUCA's work has been driven by utility staff and volunteer experts drawn into the collaboration). Shortly after the summit, WUCA was formed, which has led to over a decade of innovative work in climate adaptation, as highlighted throughout these leading practices. ENGAGE SUSTAIN Seek out and support climate champions throughout your utility Progress happens more quickly with the support of motivated individuals who value and prioritize climate adaptation work, including executive-level leaders. It is therefore important to build relationships with and educate champions who can influence climate adaptation actions, then help sustain and strengthen those efforts. Having champions across an organization (in planning, engineering, finance, public relations, and other roles) can contribute diverse expertise and resources and help provide institutional memory as individuals' roles change. This practice is included under both ENGAGE and SUSTAIN climate adaptation actions. Example: Building a cross-functional team of champions The Central Arizona Project (CAP) climate adaptation plan(Opens another site in new window) was developed with an education and engagement mindset, which elevated existing and promoted future climate champions throughout the organization. Key to the development of the plan was the active participation of a cross-functional team of internal experts comprising all of CAP's climate-sensitive functions, including water policy, operations and engineering, maintenance, public affairs, technology, legal services, finance and administration, and employee services. The team collaboratively identified implications of climate change for CAP's functions as well as all components of the CAP climate adaptation plan. This approach helped foster climate champions in each of CAP's organizational functions by actively educating and engaging them in the climate adaptation process. It also gave members of the CAP team ownership in addressing CAP's climate challenges. Example: Interactive climate education with an organization One important way to build climate champions is through interactive climate education sessions within an organization. For example, Denver Water includes a "Climate 101" unit in all orientation sessions for new employees and provides climate science, adaptation, and mitigation information in its new employee onboarding package. As part of the Climate 101 education sessions, new employees are given prompts to brainstorm how climate change could impact various utility business functions (finance, water treatment, construction, etc.). This approach gets employees thinking creatively about climate change from day one of the job and establishes a baseline level of climate knowledge. After a Climate 101 session, a new employee of Denver Water's youth education team was inspired to integrate climate change into the youth education curriculum and has since created an entire climate change and water module that is presented to schools throughout the region. Building on the successful implementation of these Climate 101 sessions for new employees, the climate team began offering the sessions to other sections at the utility, usually in groups of three to five people to allow for more interactive conversation. This small scale and interactive approach to climate education has allowed the climate team to build climate champions throughout the organization, as well as to build relationships and co-produce climate adaptation ideas with subject matter experts from many business functions. Example: A dedicated person to support champions utility-wide Austin Water has a long history of implementing a variety of climate planning and management measures. While these efforts have traditionally been housed in the Environmental Affairs and Conservation Program Area, climate work has also been done across utility program areas—like Operations, Pipeline Engineering, and Water Resources Management—and, to some extent, in different city departments. In 2019, Austin Water established a new staff position, Climate Protection Consultant, to place additional utility-wide focus on climate issues. This includes taking steps to enhance information sharing about climate change across the utility, continuing to better incorporate climate concerns into cross-functional utility planning efforts, and representing Austin Water on city-wide climate planning initiatives. This position reports to the Assistant Director of Environmental, Planning, and Development Services. This reporting structure provides frequent opportunities for sharing climate-related information with utility leadership. In addition, the Office of Sustainability, a department within the City of Austin, is currently evaluating options for creating a new Chief Climate Resilience Officer position to address city-wide climate resilience planning and strategy implementation. ENGAGE Consult expertise throughout your utility regularly and with purpose Adapting to climate change requires diverse expertise and broad participation, both of which can be gained by consulting others throughout your organization. The type of engagement that works best varies depending on an organization's culture, but a little forethought and some regularity can go a long way (e.g., begin with listening and ask what matters). Example: Business function conversations Southern Nevada Water Authority (SNWA) climate adaptation staff initiated a process of engagement with internal experts by first sharing results from a region-specific climate change projection study. At early meetings, department heads learned about the types of changes expected in the future and weighed in on how these changes might impact utility business functions. From these initial meetings, a few key business function areas were identified to develop adaptation actions. Then, SNWA set up small group meetings and interviewed each business function area to gather how the organization's experts thought they could address potential impacts. Conversations were summarized, and each small group reviewed the recommended actions and helped develop next steps. The process accomplished several goals: It educated staff about climate change It introduced staff to SNWA's climate leadership so they know whom to contact in the organization with questions Because business function experts were the ones to develop the solutions, it ensures buy-in and increases the likelihood that proposed solutions will be implemented See Example: Business function mapping to learn about a framework for considering climate change across an organization’s business functions. Example: Trash removal as an unexpected adaptation need Adaptation planners at the Philadelphia Water Department (PWD) recognized that successful adaptation requires expertise on both climate science and operations. It is not possible for PWD's adaptation planners to possess all of the necessary operational knowledge for the numerous systems PWD operates and maintains across the city (drinking water, wastewater, and stormwater). So the PWD Climate Change Adaptation Program (CCAP) prioritized engaging in two-way conversations with utility operators early and often to share information and begin developing meaningful solutions/adaptation strategies. For example, PWD's adaptation planners met with operations staff at one of PWD's wastewater treatment plants. After presenting future projections of precipitation increases, the operators shared that these conditions would likely produce more trash, accumulating at faster rates, during the initial screening stage of the wastewater treatment process. This consequence, which was only identified after consulting with plant operators, has implications for resources—more staff and equipment may be needed to remove and process trash to maintain current levels of service. Example: Utility-wide climate adaptation planning Preparing a Climate Adaptation Plan provides an opportunity to form a cross-functional team with a clear purpose (see ENGAGE: Seek out and support climate champions throughout your utility). Important lessons Have well-organized information for people to react to. However, do not wait for the analysis to be perfect—share what you have along the way. Strike the right balance between reaching out to staff and respecting their time. ENGAGE Tailor the climate adaptation message for the intended audience One key to successful communication is knowing your audience(s) and framing your message so it has meaning and value to them. A climate adaptation message that resonates with one individual or group might not "land" with others. Identifying which messages work best is time well spent. Example: Be clear why climate change matter Over the past 10 years, the Alliance has homed in on messages that resonate with water utilities to demonstrate the impact climate change could have on critical utility operations and functions. Powerful, clear messages that connect climate change to water utility responsibilities include climate change is water change and warming is here and now. Example: Messages that resonate with engineers When the Philadelphia Water Department (PWD) Climate Change Adaptation Program (CCAP) was ready to share information and results from analyses internally, success—i.e., whether climate information would eventually be adopted within existing planning, design, and asset management processes—hinged on good communication. For example, when sharing information with engineers who work on long-term infrastructure plans, CCAP first explained how climate change is altering the water cycle and how climate non-stationarity might challenge standard engineering practices, procedures, and tools. Planners and design engineers are used to working with return intervals and other statistical tools and methods that are based on historic data. It was essential to explain that, because of climate change, these traditional tools and methods may no longer be adequate moving forward. It was also important to convey that the CCAP team is available to help PWD staff tackle these challenges. Example: Concrete impacts of warming temperatures Climate change can be an abstract concept for water utility professionals whose daily responsibilities include operating reservoirs, designing and building projects, and managing aging infrastructure. To make climate change concrete, the Portland Water Bureau has identified a spectrum of ways in which climate warming and its impacts affect water utility functions and operations, from engineering and operations groups to finance, communications, and maintenance & construction. For example, climate warming and wildfire smoke directly affect the health and safety of the outdoor workforce. Also, increased risk of flooding and landslides could damage critical bureau assets. Presenting direct impacts to the day-to-day job of construction field crews and asset management engineers has successfully resonated with these staff. To recognize these impacts and the need for adaptation more formally, the Portland Water Bureau has included several climate adaptation strategies in the utility’s updated strategic plan. The utility also gives many internal and external presentations within the water sector, and most of these communications begin by connecting the physics of a warmer atmosphere to the hydrologic cycle. From there it is easier to illustrate how a changing water cycle will affect a given water utility. ENGAGE Develop a climate communications plan Taking time to consider how climate change information and adaptations strategies are communicated both internally and externally can help motivate action and avoid conflict or confusion. ENGAGE Include equity from the beginning Effective solutions to climate change challenges depend on many factors, all of which might not be clear at the onset. Engaging and focusing on the needs of communities, particularly those most vulnerable to disruptions caused by climate impacts, is best done at the beginning and throughout a project. By improving conditions for the most vulnerable in your community, you also improve conditions for everyone. ENGAGE SUSTAIN Make the business case for climate adaptation Improving resiliency takes time and resources but can also save time and resources. Transparency about financial elements, including tradeoffs in costs and other triple-bottom-line benefits — social, environmental, and financial — can motivate action and demonstrate how adaptation investments can save money in the long run. This helps engage people from the beginning and sustain the effort. This practice is included under both ENGAGE and SUSTAIN climate adaptation actions. See examples in the SUSTAIN section.

Leading practices in climate adaptation While water utilities are highly adept at understanding and mitigating uncertainty, climate change exacerbates current challenges and adds new risks to already complex utility practices. Climate adaptation requires working across business functions and organizational silos, necessitating more integration and new tools. It benefits from collaboration across sectors, including businesses and suppliers, and among the utility, the city, and the region. Developing new approaches is not easy—nor is the work straightforward—yet there is an incredible power in learning from and with each other . For more than 10 years, the Water Utility Climate Alliance (WUCA) has been at the forefront of strengthening the field of climate adaptation. WUCA members have uncovered ways to build adaptive capacity and incorporate new climate science into water management, planning, investments, and actions. To share what worked, WUCA has compiled climate adaptation practices that have been tested, leveraging WUCA members' experiences to build a shared knowledge base and illustrate not-always clear directions forward. The goal is to make approaches for successful climate change adaptation easier to discover, understand, and navigate, and to help other utilities avoid having to recreate the wheel or invest in unnecessary efforts, thus saving time and money. This collection of leading practices in climate adaptation covers a suite of climate adaptation actions and is intended to broadly promote collaborative learning. Each practice in the collection is explained and supported by concrete examples. These practices are drawn from WUCA work products and WUCA members' experiences, and, when possible, connected to relevant resources and related efforts. Most of these practices are appropriate for water utilities of any size, as well as other sectors interested in climate adaptation. Download the full Leading Practices report Download a short overview Learning-sharing worksheet Key lessons In compiling these leading practices, WUCA learned several lessons that may help support climate adaptation practices within other organizations: The process is often more important than the resulting plan. In this and other WUCA projects (e.g., engineering case studies, WUCA's Building Resilience to a Changing Climate technical training), the opportunity to encourage conversations (two-way, both listening and sharing) about climate adaptation within and across utilities was valuable. WUCA hopes this report's living-document design will continue to facilitate these types of conversations within and across water utilities and in other sectors as well. Climate adaptation champions are integral to the success of most leading practices. Utilities are seeking ways to improve their ability to mainstream climate change information into existing business functions. Mainstreaming simultaneously allows for the identification of practical, relevant, and achievable adaptation solutions while also fostering internal champions. The science will never be perfect , so learning about strategies for making decisions in the face of deep uncertainty is key to taking climate adaptation action. The perfect can be the enemy of the good. Developing perfect climate adaptation actions may slow progress and prevent necessary learning. It is important to try different things to learn and adapt. The climate change adaptation landscape is also rapidly changing, so what gets developed may need to be revised sooner than anticipated. Adaptation is an iterative process. Essential climate adaptation actions and leading practices need to be re-visited over time as they continue to inform and support each other The Leading Practices Collection The current practices and where they are placed within the five essential climate adaptation action areas are shared below. Action areas and leading practices are not prioritized. Instead, the most useful practices depend on the individual organization's needs and priorities. ENGAGE Recognize many ways to motivate climate adaptation action Seek out and support climate champions throughout your utility (also in SUSTAIN ) Consult expertise throughout your utility regularly and with purpose Tailor the climate adaptation message for the intended audience Develop a climate communications plan Include equity from the beginning Make the business case for climate adaptation (also in SUSTAIN ) UNDERSTAND Invest in understanding climate science Explore how extremes might change in the future Value simple vulnerability assessments Foster sustained relationships with the climate science community Know your water system Think broadly about climate impacts Be a savvy consumer: recognize values and limits of climate science in practice Know your past climate conditions Recognize the value of long-term monitoring PLAN Connect with ongoing or upcoming planning processes Leverage the power of well-placed climate change screening questions Be prepared to be changed by the process Learn from earlier climate change planning efforts Develop tools that allow information customization Take on climate change as another component of risk management Leverage existing funding mechanisms (also in SUSTAIN) Plan for a range of futures, not a single future Employ decision-making science and deep uncertainty concepts Build and maintain in-house capacity IMPLEMENT Be prepared to act when opportunities arise Find co-benefits and no- and low-regret adaptation strategies Recognize some adaptations can be employed quickly Recognize smaller changes can lead to bigger ones Focus on your organization's core responsibilities first Enact incentives or policies that change behavior Enact changes in infrastructure and operations SUSTAIN Make the business case for climate adaptation Leverage existing funding mechanisms Monitor and evaluate current conditions Approach climate change adaptation through mainstreaming Avoid new climate science whiplash Keep moving forward, even if it feels slow Value climate adaptation as more than a plan Establish a community of practice to integrate climate change adaptation Build and maintain in-house capacity Seek out and support climate champions throughout your utility

Heat Impact Case Studies The case study executive summaries below outline vulnerabilities that may be experienced due to future increases in extreme heat events as a result of projected changes in climate. The methodology focuses on examining the effects of extreme temperatures on personnel and facilities in the future. These case studies identified a suite of strategies to adapt to extreme heat that can be employed by WUCA utilities and others in the water sector. Denver Water Miami Dade Water and Sewer Oklahoma City Utilities Department Portland Water Bureau Southern Nevada Water Authority

Sea Level Rise Adaptation As the atmosphere warms due to climate change, there is a direct impact on the hydrologic cycle, thus creating unique challenges for the water sector. The effects of sea level rise and other associated coastal changes (e.g., storm surge, erosion, and flooding) have already had a wide range of impacts on coastal communities, and climate change will only exacerbate these challenges in the future. The hardships brought on by climate change are forcing a paradigm shift for decision-making in the water sector as practitioners seek to implement options to avoid, minimize, mitigate, and/or recover from the effects of these climate-driven impacts—an effort collectively known as adaptation. This guide is intended to provide tangible, replicable practices to help water utility staff and water resource managers advance adaptation efforts in the face of climate change. Sea level rise adaptation is context-specific (e.g., by location, by asset, and by system), and while there is no one-size-fits-all approach to adaptation, there are principles—or leading practices—that may help water sector practitioners move towards on-the-ground implementation. In this guide, implementation is defined as the process of making something active or effective that advances adaptation to sea level rise in a concrete way. This implies progress beyond understanding and assessing risk to executing policies (e.g., updated design standards), projects (e.g., building a desalination plant), process changes, or programs that proactively take action to boost resilience to climate impacts in the coastal zone (e.g., capacity building). Read the Report How to Use This Guide Water utilities and wholesale water providers do not function in a silo, and adaptation processes—from engagement to monitoring and evaluation of implemented strategies—must be coordinated with other municipal sectors and landowners, local organizations, tribal nations, community members, regional planning bodies, regulators, and all levels of government. Acknowledging this necessary coordination, this guide was developed with input from stakeholders in multiple sectors. Likewise, many of the leading practices and tools may be applicable beyond the water sector. However, leading practices particularly relevant to this field were chosen for inclusion, and it was developed from the water sector perspective with that audience in mind. It is meant to help other water utilities and resource managers begin implementing actions to adapt to sea level rise. This guide does: Provide a high-level overview of the general steps required to initiate sea level rise adaptation and includes resources and tools to support each step Detail the most frequent challenges encountered when reaching the point of implementation Suggest solutions based on leading practices for overcoming barriers, using real-life examples when possible This guide does not: Provide a detailed roadmap with all the necessary steps to achieve sea level rise adaptation Provide a deep dive into the technical aspects of sea level rise, such as the science behind projections, working with tide level data, or risk assessment methods Examine every aspect of how sea level rise and related issues may potentially affect your water utility or your geographic location Provide a step-by-step adaptation plan and strategy for specific utility assets or system types Overarching Themes Think big and outside the box . As our climate continues to change, we, as water utilities, must continue pushing the boundaries and strive for innovation. The status quo is not adequate. To truly address the magnitude of the climate crisis, we need to think creatively, beyond traditional solutions. Collaborate across siloes with a diverse set of stakeholders. Many of the leading practices highlighted here cannot be implemented by the water sector alone. Strong partnerships with other government agencies, stakeholders, and community members provide a space to include new voices to develop creative, effective, large-scale adaptation projects that address multiple issues and leverage resources. Incorporate flexibility and iteration in your adaptation planning and implementation. Adaptation planning to implementation is not a one-and-done process. With ever-changing information and considerable uncertainty, adaptation strategies must remain flexible and be re-evaluated often. The case studies highlighted in this guide often demonstrate where flexibility in the planning process can pay off in the long run by avoiding overinvestments. The ability to pivot as new information and resources become available can serve utilities well throughout the adaptation process. Consider all planning and decisions through an equity and environmental justice lens. Flooding hazards and the underlying causes of their disproportionate impact on vulnerable populations pose one of the biggest environmental justice challenges of our time. The climate crisis continues to exacerbate social inequities across our cities and communities, making them inextricably linked. Equitable, co-produced adaptation solutions are vital to ensuring our actions protect—and do not inadvertently harm—the communities we serve. Many of the leading practices in this guide touch upon equity and community engagement, yet it falls short of comprehensively viewing solutions through an equity lens. Going forward, we must shift our thinking to consider water and climate equity in everything we do.

Focus Areas Click a focus area below to expand Understanding Climate Modeling and Uncertainty Proceedings of the Water Utility Climate Alliance Piloting Utility Modeling Applications (PUMA) Workshop (2010) CMIP6 FAQ for Water Managers (2025) The Influence of Downscaling on Climate Projections (2024) Improving the Vegetation Representation in Hydrologic Models Alters Hydroclimate Projections (2023) Scaling and Application of Climate Projections to Stormwater and Wastewater Resilience Planning (2022) Co-Producing Actionable Science for Water Utilities (2016) Understanding Climate Risks Planning for Adaptation and Resilience Implementing Climate Projects Training Water Utilities for Climate Readiness Developing Additional Resources and Presentations

Engage Well-thought-out communication and engagement plans result in more effective, successful, and supported adaptation. Climate adaptation often requires field building and change management. As such, engaging internal and external stakeholders (two-way communication, listening and sharing) to motivate action, connect with and support others, and develop climate messages can go a long way toward making your adaptation efforts successful. The following leading practices are in the action area of ENGAGE and are described below: Recognize many ways to motivate climate adaptation action Seek out and support climate champions throughout your utility (also in SUSTAIN ) Consult expertise throughout your utility regularly and with purpose Tailor the climate adaptation message for the intended audience Develop a climate communications plan Include equity from the beginning Make the business case for climate adaptation (also in SUSTAIN ) ENGAGE Recognize many ways to motivate climate adaptation action Many things can motivate investment in climate adaptation, including climate champions, natural disasters or crises, peer and public pressure, personnel changes, personal observations of change, and access to new knowledge. Leverage the motivational opportunities that fit your circumstances. Example: Simultaneous natural disasters in Colorado In 2002, Denver Water saw unprecedented simultaneous natural disasters in its watersheds. During the single worst one-year drought ever recorded in Colorado, the largest wildfire the state had ever seen occurred in one of its largest and hardest working watersheds. Just weeks after the fire was contained, a rainstorm brought sedimentation and debris into streams and reservoirs, significantly impacting water quality and reservoir capacity. Now, nearly two decades later, the watershed is still noticeably scarred, and the memory of the 2002 natural disasters is still very present. While climate change did not cause these disasters, science tells us that recent warming contributed to their impacts. Overall, the experience helped Denver Water understand the importance of addressing climate change challenges. Now, dedicated staff actively work to understand and prepare for changes that may dramatically impact Denver Water's system and business model, such as continued warming and extreme heat; intensified droughts, floods, and forest fires; and changes to snowpack, Denver Water's high-elevation supply source. Example: Droughts and floods in Texas Austin, Texas, is prone to frequent droughts often followed by intense rainy periods. The most recent drought (2008-2016) dropped water levels in area reservoirs to near-record lows and ultimately surpassed the severity of the 1950s' drought of record. In some areas, lake levels were so low that it became difficult to launch boats and enjoy other water-based activities. The drought and high temperatures also took a visible toll on landscapes and other vegetation. Then, in 2018, historic flooding brought massive amounts of silt and dirt—over 100 times the typical level—into Austin's drinking water supply. This impacted raw water quality and slowed treatment systems. To ensure adequate flows in case of fires, Austin Water issued the first system-wide boil water notice in its 100-year history. With climate change, the utility expects these types of events to become more frequent and severe. Austin's leadership has long acknowledged and addressed climate impacts in its water planning efforts. The public has benefited, especially in the context of recent events, building momentum for additional actions. Most recently, the Austin City Council adopted Water Forward, an integrated water resource plan, which used a regional water supply context to develop strategies to ensure a sustainable and resilient water future into the next century. This experience can also help the abstract concept of climate change become more concrete. Example: Collective action because of a summit In January 2007, the San Francisco Public Utilities Commission (SF PUC) hosted the first national Water Utility Climate Change Summit, which was attended by more than 200 water and wastewater utility executives, government officials, climate change experts and environmental leaders. The purpose of the gathering was to help participants better understand the impacts of climate change on water-related infrastructure and water resource supplies. During that summit, utility leaders recognized the future risks and value a collective effort would bring to the climate adaptation conversation. As the summit drew to a close, SF PUC General Manager Susan Leal committed to fund an effort from the dais and issued a challenge to attendees. Turning to Metropolitan Water District of Southern California General Manager Jeff Kightlinger, who had served on a panel but was now back in his seat among the audience of 200, she said: "Jeff?" Kightlinger replied, "Sounds good to me!" and turned to his Board Chair, Tim Brick, who was also in the audience, and said "Tim?" Brick gave his thumbs up, Metropolitan matched the San Francisco Public Utilities Commission's pledge, and planning for what became WUCA began. (Interesting note: that initial pledge lasted nearly ten years because the bulk of WUCA's work has been driven by utility staff and volunteer experts drawn into the collaboration). Shortly after the summit, WUCA was formed, which has led to over a decade of innovative work in climate adaptation, as highlighted throughout these leading practices. ENGAGE SUSTAIN Seek out and support climate champions throughout your utility Progress happens more quickly with the support of motivated individuals who value and prioritize climate adaptation work, including executive-level leaders. It is therefore important to build relationships with and educate champions who can influence climate adaptation actions, then help sustain and strengthen those efforts. Having champions across an organization (in planning, engineering, finance, public relations, and other roles) can contribute diverse expertise and resources and help provide institutional memory as individuals' roles change. This practice is included under both ENGAGE and SUSTAIN climate adaptation actions. Example: Building a cross-functional team of champions The Central Arizona Project (CAP) climate adaptation plan(Opens another site in new window) was developed with an education and engagement mindset, which elevated existing and promoted future climate champions throughout the organization. Key to the development of the plan was the active participation of a cross-functional team of internal experts comprising all of CAP's climate-sensitive functions, including water policy, operations and engineering, maintenance, public affairs, technology, legal services, finance and administration, and employee services. The team collaboratively identified implications of climate change for CAP's functions as well as all components of the CAP climate adaptation plan. This approach helped foster climate champions in each of CAP's organizational functions by actively educating and engaging them in the climate adaptation process. It also gave members of the CAP team ownership in addressing CAP's climate challenges. Example: Interactive climate education with an organization One important way to build climate champions is through interactive climate education sessions within an organization. For example, Denver Water includes a "Climate 101" unit in all orientation sessions for new employees and provides climate science, adaptation, and mitigation information in its new employee onboarding package. As part of the Climate 101 education sessions, new employees are given prompts to brainstorm how climate change could impact various utility business functions (finance, water treatment, construction, etc.). This approach gets employees thinking creatively about climate change from day one of the job and establishes a baseline level of climate knowledge. After a Climate 101 session, a new employee of Denver Water's youth education team was inspired to integrate climate change into the youth education curriculum and has since created an entire climate change and water module that is presented to schools throughout the region. Building on the successful implementation of these Climate 101 sessions for new employees, the climate team began offering the sessions to other sections at the utility, usually in groups of three to five people to allow for more interactive conversation. This small scale and interactive approach to climate education has allowed the climate team to build climate champions throughout the organization, as well as to build relationships and co-produce climate adaptation ideas with subject matter experts from many business functions. Example: A dedicated person to support champions utility-wide Austin Water has a long history of implementing a variety of climate planning and management measures. While these efforts have traditionally been housed in the Environmental Affairs and Conservation Program Area, climate work has also been done across utility program areas—like Operations, Pipeline Engineering, and Water Resources Management—and, to some extent, in different city departments. In 2019, Austin Water established a new staff position, Climate Protection Consultant, to place additional utility-wide focus on climate issues. This includes taking steps to enhance information sharing about climate change across the utility, continuing to better incorporate climate concerns into cross-functional utility planning efforts, and representing Austin Water on city-wide climate planning initiatives. This position reports to the Assistant Director of Environmental, Planning, and Development Services. This reporting structure provides frequent opportunities for sharing climate-related information with utility leadership. In addition, the Office of Sustainability, a department within the City of Austin, is currently evaluating options for creating a new Chief Climate Resilience Officer position to address city-wide climate resilience planning and strategy implementation. ENGAGE Consult expertise throughout your utility regularly and with purpose Adapting to climate change requires diverse expertise and broad participation, both of which can be gained by consulting others throughout your organization. The type of engagement that works best varies depending on an organization's culture, but a little forethought and some regularity can go a long way (e.g., begin with listening and ask what matters). Example: Business function conversations Southern Nevada Water Authority (SNWA) climate adaptation staff initiated a process of engagement with internal experts by first sharing results from a region-specific climate change projection study. At early meetings, department heads learned about the types of changes expected in the future and weighed in on how these changes might impact utility business functions. From these initial meetings, a few key business function areas were identified to develop adaptation actions. Then, SNWA set up small group meetings and interviewed each business function area to gather how the organization's experts thought they could address potential impacts. Conversations were summarized, and each small group reviewed the recommended actions and helped develop next steps. The process accomplished several goals: It educated staff about climate change It introduced staff to SNWA's climate leadership so they know whom to contact in the organization with questions Because business function experts were the ones to develop the solutions, it ensures buy-in and increases the likelihood that proposed solutions will be implemented See Example: Business function mapping to learn about a framework for considering climate change across an organization’s business functions. Example: Trash removal as an unexpected adaptation need Adaptation planners at the Philadelphia Water Department (PWD) recognized that successful adaptation requires expertise on both climate science and operations. It is not possible for PWD's adaptation planners to possess all of the necessary operational knowledge for the numerous systems PWD operates and maintains across the city (drinking water, wastewater, and stormwater). So the PWD Climate Change Adaptation Program (CCAP) prioritized engaging in two-way conversations with utility operators early and often to share information and begin developing meaningful solutions/adaptation strategies. For example, PWD's adaptation planners met with operations staff at one of PWD's wastewater treatment plants. After presenting future projections of precipitation increases, the operators shared that these conditions would likely produce more trash, accumulating at faster rates, during the initial screening stage of the wastewater treatment process. This consequence, which was only identified after consulting with plant operators, has implications for resources—more staff and equipment may be needed to remove and process trash to maintain current levels of service. Example: Utility-wide climate adaptation planning Preparing a Climate Adaptation Plan provides an opportunity to form a cross-functional team with a clear purpose (see ENGAGE: Seek out and support climate champions throughout your utility). Important lessons Have well-organized information for people to react to. However, do not wait for the analysis to be perfect—share what you have along the way. Strike the right balance between reaching out to staff and respecting their time. ENGAGE Tailor the climate adaptation message for the intended audience One key to successful communication is knowing your audience(s) and framing your message so it has meaning and value to them. A climate adaptation message that resonates with one individual or group might not "land" with others. Identifying which messages work best is time well spent. Example: Be clear why climate change matter Over the past 10 years, the Alliance has homed in on messages that resonate with water utilities to demonstrate the impact climate change could have on critical utility operations and functions. Powerful, clear messages that connect climate change to water utility responsibilities include climate change is water change and warming is here and now. Example: Messages that resonate with engineers When the Philadelphia Water Department (PWD) Climate Change Adaptation Program (CCAP) was ready to share information and results from analyses internally, success—i.e., whether climate information would eventually be adopted within existing planning, design, and asset management processes—hinged on good communication. For example, when sharing information with engineers who work on long-term infrastructure plans, CCAP first explained how climate change is altering the water cycle and how climate non-stationarity might challenge standard engineering practices, procedures, and tools. Planners and design engineers are used to working with return intervals and other statistical tools and methods that are based on historic data. It was essential to explain that, because of climate change, these traditional tools and methods may no longer be adequate moving forward. It was also important to convey that the CCAP team is available to help PWD staff tackle these challenges. Example: Concrete impacts of warming temperatures Climate change can be an abstract concept for water utility professionals whose daily responsibilities include operating reservoirs, designing and building projects, and managing aging infrastructure. To make climate change concrete, the Portland Water Bureau has identified a spectrum of ways in which climate warming and its impacts affect water utility functions and operations, from engineering and operations groups to finance, communications, and maintenance & construction. For example, climate warming and wildfire smoke directly affect the health and safety of the outdoor workforce. Also, increased risk of flooding and landslides could damage critical bureau assets. Presenting direct impacts to the day-to-day job of construction field crews and asset management engineers has successfully resonated with these staff. To recognize these impacts and the need for adaptation more formally, the Portland Water Bureau has included several climate adaptation strategies in the utility’s updated strategic plan. The utility also gives many internal and external presentations within the water sector, and most of these communications begin by connecting the physics of a warmer atmosphere to the hydrologic cycle. From there it is easier to illustrate how a changing water cycle will affect a given water utility. ENGAGE Develop a climate communications plan Taking time to consider how climate change information and adaptations strategies are communicated both internally and externally can help motivate action and avoid conflict or confusion. ENGAGE Include equity from the beginning Effective solutions to climate change challenges depend on many factors, all of which might not be clear at the onset. Engaging and focusing on the needs of communities, particularly those most vulnerable to disruptions caused by climate impacts, is best done at the beginning and throughout a project. By improving conditions for the most vulnerable in your community, you also improve conditions for everyone. ENGAGE SUSTAIN Make the business case for climate adaptation Improving resiliency takes time and resources but can also save time and resources. Transparency about financial elements, including tradeoffs in costs and other triple-bottom-line benefits — social, environmental, and financial — can motivate action and demonstrate how adaptation investments can save money in the long run. This helps engage people from the beginning and sustain the effort. This practice is included under both ENGAGE and SUSTAIN climate adaptation actions. See examples in the SUSTAIN section.

Understand Understanding is continuous and foundational to climate adaptation work. Knowing more about climate change science, how your system functions along with its underlying conditions and key vulnerabilities, provides valuable context to assess future risks and opportunities for adaptation actions. Leading practices in the UNDERSTAND action area illustrate ways to facilitate better understanding. In the UNDERSTAND action area, leading practices include: Invest in understanding climate science Explore how extremes might change in the future Value simple vulnerability assessments Foster sustained relationships with the climate science community Know your water system Think broadly about climate impacts Be a savvy consumer: recognize values and limits of climate science in practice Know your past climate conditions Recognize the value of long-term monitoring UNDERSTAND Invest in understanding climate science Many things can motivate investment in climate adaptation, including climate champions, natural disasters or crises, peer and public pressure, personnel changes, personal observations of change, and access to new knowledge. Leverage the motivational opportunities that fit your circumstances. Example: Learning about climate change science Climate change science underlies our understanding of the impact climate change will have on our water systems. Knowing what the science says about local and regional temperature increases, precipitation changes, snowpack declines, and changes in streamflow timing can help you better navigate available climate information and how it might be useful in decision making. WUCA has supported a series of regional two-day workshops. A key element of the trainings is to help attendees become more savvy consumers by enhancing their understanding of the capabilities and limitations of climate science and learning best practices for using it in long-term water, wastewater, and stormwater utility planning. Example: Learning about climate change science As part of its 2015 Urban Water Management Plan update, the San Diego County Water Authority (SDCWA) develop downscaled climate change scenarios for its service area. SDCWA adopted a qualitative evaluation approach that uses a manageable number of climate change scenarios to develop a range of potential water demands. The development of demand forecasts based on alternative climate scenarios began by selecting Bias-Corrected Constructed Analog scenarios reflecting central tendencies and extremes of climate projections. First, the temperature and precipitation dimensions were evaluated separately, ranking projected annual changes from smallest to largest and identifying the 95th, and 5th and 50th percentile values for each variable. Next, each "ideal" scenario was defined by a pairing– for instance, the warm/dry scenario might contain the 95th percentile value for temperature and the 5th percentile value for precipitation. The final step of the scenario selection process involved the identification of individual model projections that have temperature and precipitation projections closest in value to the "ideal" scenario description (for example, the model projection that has a pairing of temperature and precipitation that is nearest the "ideal" 95th percentile temperature change and 5th percentile precipitation change). Model projections closest to "ideal" conditions were chosen as the representative climate change scenarios. Five scenarios were selected in this manner and used to prepare an ensemble of climate-change influenced demand projections for inclusion in SDCWA's Urban Water Management Plan. SDCWA has also worked with the US Bureau of Reclamation to assess climate change impacts on surface water runoff for the San Diego region. In 2015, SDCWA partnered with the City of San Diego and the Bureau of Reclamation on the San Diego Basin Study(Opens another site in new window) (Basin Study). The purpose of the Basin Study was to determine potential climate change impacts on water supplies and demands within the San Diego region, and to analyze structural and non-structural concepts that can assist the region in adapting. The Basin Study investigated potential changes to existing operating policies for regional water supply facilities (i.e., dams, reservoirs, conveyance facilities, and water treatment and water recycling plants), modifications to existing facilities, development of new facilities that could optimize reservoir systems, and additional new water supply options including desalination and indirect potable reuse options. The study performed a trade-off analysis that served as a valuable tool to compare the ability of Concepts (adaptation strategies) to achieve Evaluation Objectives (criteria developed through stakeholder input to characterize desired outcomes). The analysis provided a relative ranking of Concepts determined by the specific set of Evaluation Objectives included, the data used to calculate performance measures, and the weights determined from a survey, and are intended to be used to screen promising Concepts rather than prioritize recommended approaches. Example: Impacts to New York City's water supply The Climate Change Integrated Modeling Project (CCIMP) was initiated in 2008 to evaluate the effects of future climate change on the quantity and quality of water in the New York City water supply. The CCIMP has addressed three issues of concern to NYC: overall quantity of water, turbidity, and eutrophication. Models are currently in development to simulate precursors of disinfection byproducts. In the first phase of the project, an initial estimate of climate change impacts was made using available global climate model data sets and NYC Department of Environmental Protection's suite of watershed, reservoir, and system operation models. Initial results from the CCIMP suggest that streamflow would increase during the late fall and winter and decrease in spring due to a shift toward more rain and less snow, as well as earlier melting of the typically smaller snowpack that does develop. The shifting seasonal pattern in streamflow could also result in increased turbidity in the fall and winter, but decreased turbidity in the spring. This information provides a foundation from which the impact of this shifting pattern is being evaluated to determine any changes to operating rules used to optimize water quality for the water supply. UNDERSTAND Foster sustained relationships with the climate science community Climate science continues to advance, providing new data, tools, and knowledge. Long-term relationships with those who study climate science and provide climate services can help you navigate what is new and relevant and help scientists focus on questions that matter to society. The relationship, how it is established and maintained, can vary, thus opportunities exist that span a range of needs and resources. UNDERSTAND Value simple vulnerability assessments Exploring how a simple change in temperature and precipitation impacts water utility resources and functions offers a low-cost, quick, and informative mechanism to better understand system vulnerability. Simple assessments provide knowledge and help utilities gain insights necessary to build adaptive capacity. Example: Vulnerability assessments in the Colorado Front Range In 2008, Denver Water invited five other water utilities, the state of Colorado, the Western Water Assessment, the National Center for Atmospheric Research, Research Triangle International, and the Water Research Foundation to coproduce the Joint Front Range Climate Change Vulnerability Study (Front Range Study), to better understand how climate change may impact future water resources in Colorado. Together, the group explored potential future climate-informed hydrology and developed a thorough understanding of climate models, projections, climate assessments, and uncertainty. While the project was completed in 2010, Denver Water continues to convene the climate change group biannually to collaborate on new activities, learn about new science together, and learn from each other (see Example: Regional communities of champions). The figure on the right depicts how annual temperature and precipitation conditions may change over time. What we learned from this scatter plot is that our region will continue to warm as greenhouse gases increase in the atmosphere. The exact amount our watersheds will warm over time is uncertain. Denver Water also learned that precipitation in our region may increase, indicated by all the dots above the red line, or it may decrease, shown by all the dots below the red line. There is not a consistent signal of how precipitation may change in our region. It was these scatter plot findings that most influenced Denver Water's climate assessment philosophy. We learned that modeling precipitation is incredibly complicated, that our region may not see model agreement for precipitation, and that there is significantly more skill and confidence in temperature projections. Based on this, Denver Water shifted focus to warming. This figure illustrates how temperatures and precipitation are projected to change in the 2040s and 2070s using climate projections (BCSD CMIP3). Changes in temperature are plotted along the x-axis and percent changes in precipitation are plotted along the y-axis.SOURCE: Front Range study UNDERSTAND Explore how extremes might change in the future Annual and long-term (e.g., 30-year) averages and trends are common in climate change impact assessments, while extremes like hurricanes and rapid-onset droughts, which are more challenging to simulate and less certain, are under-reported in assessments and reports because extremes are difficult to model. Considering how extremes could change gets people thinking outside of what is “normal” and helps them think through what-if scenarios. UNDERSTAND Know your water system To better understand how your utility will be impacted by climate change, it is important to know your system: Where does your water come from? How does it move throughout the collection system? How is it stored? What are your utility’s key operations? What are its current underlying vulnerabilities? What interdependencies exist with other systems and across sectors (e.g., energy, transportation)? Knowing your system allows for a deep understanding of the factors that influence a system’s vulnerabilities and risks, including but not limited to climate change, and can help direct resources and inquiries more effectively. UNDERSTAND Think broadly about climate impacts Climate change is a risk multiplier that will create new, unexpected challenges. Utilities often focus on water quantity, but many other factors can affect water supply and public safety, including how extreme storms, flooding, sea level rise, extreme heat, extreme drought, low snowpack, fire, smoke, and wind, might impact water quantity, water quality, health and safety, risks to assets and built infrastructure, treatment processes, financial risks, etc. These can also cause other cascading impacts. UNDERSTAND Be a savvy consumer: recognize values and limits of climate science in practice Climate science helps us better understand what we might expect from a warmer world (e.g., changes in temperature, precipitation, snowpack), but there are limits to what models can simulate and intrinsic uncertainties in future projections. Climate change information is created using models and methods that are more appropriate for certain questions than others. Use science to inform the process, but do not wait for nor expect climate change science to provide precise predictions. UNDERSTAND Know your past climate conditions Understanding the past is crucial to better understanding the future. Even though climate is changing (stationarity is no longer an appropriate assumption), information about past climate conditions is essential to understanding the range of natural variability and how your system’s baseline is changing relative to what you have already experienced. UNDERSTAND Recognize the value of long-term monitoring Long-term records can help an organization understand where trends are occurring and whether and when to make climate change-related investments. Becoming familiar with what data have been collected already and what environmental conditions and operational procedures should be monitored is time well spent. A defined baseline, in the context of other information, can help determine: What climate change information is appropriate for the region of interest If changes are occurring What changes are significant enough to pass a threshold that requires action This requires understanding what has (or should) be monitored and then sustaining a monitoring effort, as highlighted in SUSTAIN: Monitor current

Greenhouse Gas Mitigation Case Studies WUCA recognizes the importance of greenhouse gas (GHG) mitigation as a key climate adaptation strategy and an issue of climate leadership in the water sector. Ultimately, the more GHG emissions are mitigated, the less water utilities will need to adapt. Therefore, a key objective in WUCA's 2022-2026 Strategic Plan is for the alliance to continue developing practical examples and case studies of climate adaptation and climate mitigation. Water utilities have a unique role to play in mitigating GHGs, both due to the high energy usage of the water industry as well as the leading example that the water industry sets for other industries and business communities. These GHG mitigation case studies are examples of progressive GHG mitigation projects at water utilities and include lessons learned during implementation. The selection of case studies is designed to represent a wide swath of project types—it is not an exhaustive list but hopefully a strong starting point for utilities to learn from each other. The focus was on water supply utilities, but many of the projects can be equally applied at wastewater and stormwater utilities. The case studies were developed in partnership with the utilities profiled, and contacts are provided in each case study to facilitate follow-up and enable interested readers to learn more about implementing similar projects Floating Solar Location: Lake County, California Utility: Lake County Special District Inline Micro-Hydro Location: Portland, Oregon Utility: Portland Water Bureau Wind Power, Solar and Battery Storage Location: Southern California Utility: Inland Empire Utilities Agency Carbon Free Water Location: Sonoma, California Utility: Sonoma Water Reducing Fleet Emissions Location: Oakland, California Utility: East Bay Municipal Utility District Pumping Optimization Location: Lakewood, California Utility: City of Lakewood Sustainable Water Treatment Plant Location: Denver, Colorado Utility: Denver Water Smart Building Cooling Location: Amsterdam, Netherlands Utility: Waternet Solar Panels Location: San Diego, California Utility: San Diego County Water Authority Biogas to Local Natural Gas Location: New York, New York Utility: New York City Department of Environmental Protection Energy Recover for Carlsbad Seawater Desalination Plant Location: Carlsbad, CA Utility: Poseidon Water The Water Energy Nexus Protocol Location: Sacramento, California Utility: California Department of Water Resources Pumping Efficiencies Location: Boston, Massachusetts Utility: Massachusetts Water Resources Authority

Stormwater and Wastewater Resilience Water, wastewater, and stormwater utilities in the United States - and throughout the world - recognize that a changing climate means changing precipitation, storm, and flooding patterns. Utilities also recognize that they must account for these changes in current and future projects. While water utilities must consider the impact of climate change on long-term water supply and demand, wastewater and stormwater utilities (herein after referred to as utilities) must consider how to adapt to changing performance standards, regulatory drivers, and flooding impacts as extreme storms become more intense and back-to-back or compound events become more frequent under a warming climate. Many of the WUCA member utilities are actively planning for future climate regimes and related impacts to their systems. Yet, there is no consistent federal guidance or regulatory mandates that require utilities to use forward-looking climate modeling and information in their planning. As a result, each agency typically uses their own methods to prepare for future risk, based on their own analyses and available climate science, and their own leadership directives. WUCA members solicited this study with the goals of: Identifying best available methods and tools for utilizing historic data and future precipitation projections Summarizing best approaches in use or under development related to future extreme precipitation events Characterizing the major challenges related to using future condition precipitation projections Highlighting successful approaches and lessons learned related to using future precipitation projections Documenting the outcomes in an easy-to-read report that summarizes the elements above Recommending next steps to close data gaps Case studies The project team developed four practitioner case studies of utilities across the U.S., at various scales of planning and implementation, to demonstrate the breadth of different methodologies, successes, and lessons learned. Given the paucity of literature or resources that clearly document data and methodologies to allow other practitioners to easily replicate successful efforts, these case studies provide a valuable tool for encouraging peer-to-peer learning. Sharing field-tested practices, which describe successful solutions as well as unsuccessful attempts, helps the entire field advance. Moreover, climate models are theoretical projections of the future; it is only when practitioners attempt to use this information, highlighting what types of outputs are useful, and which are not, that a bridge can be built between climate scientists and engineers. Practical applications of climate modeling can, in turn, inform climate modelers to encourage development of future outputs that can continue to inform future planning. These case studies were developed following a structured interview with each utility, supplemented by a review of documents related to the utilities’ efforts. The full case studies provide a detailed narrative overview of how the utility addresses climate change in their planning and design, as well as detailed descriptions of the model projections used, barriers and challenges overcome, the final application and outcomes, and the lessons learned. Transforming Global Climate Model Precipitation Output for Use in Infrastructure Planning and Design Applications Philadelphia Water Department (PWD) led an initiative to develop guidance based on in-depth analysis of climate projections. The guidance is informing a department-wide revamp of standards and criteria for resilience planning. Developing Future Precipitation Projections and Design Standards The City of Virginia Beach commissioned a study to assess changes in historical and future extreme precipitation in response to heavy flooding events. The study, which received a third-party review, resulted in updates to the Department of Public Works Design Standards Manual (2020), including new requirements and design parameters for stormwater management. The effort also included an assessment of sea level rise and the potential for combined flooding impacts from extreme precipitation and storm surge events. Ship Canal Water Quality Project – Combined Sewer Overflow Program – Preparing for Extreme Rainfall with Climate Ready Design Seattle Public Utilities' (SPU's) Ship Canal Water Quality Project used both observations of increased precipitation and overflows with modeled future extreme precipitation projections to inform the design of a 2.7-mile-long storage tunnel to manage combined sewage and stormwater overflows into the future. Developing a Regional Resilience Framework The Chesapeake Stormwater Network (CSN) is a regional effort to standardize stormwater practices within the Chesapeake Bay Watershed with affiliated partners. It seeks to establish best management practices (BMP) for future resilient designs that consider future climate change.

Privacy Policy A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. Privacy Policy - the basics Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. What to include in the Privacy Policy Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. To learn more about this, check out our article “Creating a Privacy Policy ”.

Climate-resilient water utilities are an essential part of strong communities. WUCA strives to advance water utility climate adaptation so that communities can thrive in a changing world. Collaboratively advancing water utility climate change adaptation. Mission Climate-resilient water utilities supporting thriving communities Vision Contact Us Read the latest reports from WUCA Help your utility prepare for climate change Warming is here and now. Climate adaptation planning is not just about the future. Water utilities are experiencing the effects of a changing climate on their water resources today. Know your system and explore its vulnerabilities. Assess your water system to identify vulnerabilities. Risks can only be reduced if they are identified. Plan for multiple futures. Predicting the future is not feasible but anticipating plausible warmer future climates is. Prepare to face a variety of scenarios. Capacity building and assessment are part of the adaptation equation. Developing the technical and managerial expertise to identify and assess climate risks to a system is as much a part of adaptation as the steps taken to implement risk reduction measures. Sign up for email updates We'll keep you in the loop about upcoming webinars, case studies, and opportunities to participate Name Organization Email Sign Me Up Thanks for submitting! We'll be in touch.

Engineering Case Studies WUCA has developed a suite of engineering case studies that showcase how the water sector is applying climate adaptation in practice, by using climate change information in engineering design and project delivery processes. These case studies were motivated by requests from engineers across WUCA utilities who requested concrete examples of how other water sector professionals are integrating climate change information into on-the-ground projects. Spanning from Seattle, Washington to Miami, Florida and Copenhagen, Denmark, the case studies demonstrate how engineers and water managers are applying climate change data and information to redesign facilities and assets, increase levels of climate resilience, and reduce risks to infrastructure. While climate adaptation best practices continue to mature, these examples offer practical approaches for designing engineering projects for a changing climate. Case studies were developed in partnership with the utilities and operators profiled, and project contacts are provided in each case study to facilitate follow-up and enable interested readers to learn more about implementing similar measures or approaches. Ship Canal Water Quality Project Location: Seattle, Washington Utility: Seattle Public Utilities Climate impacts: Extreme Rainfall Colorado Dam Safety Program Dam Design Location: State of Colorado Utility: Colorado Department of Natural Resources Climate impacts: Extreme Rainfall Wastewater Treatment Plant Upgrades Location: Miami, Florida Utility: Miami-Dade Water and Sewer Climate impacts: Sea Level Rise Sea Level Rise Capital Planning Guidance Location: San Francisco, California Utility: City and County of San Francisco Climate impacts: Sea Level Rise Climate Resiliency Standard Operating Procedure Location: New York City, New York Utility: New York Department of Environmental Protection Climate impacts: Sea Level Rise and Extreme Events Drinking Water Cooling System Location: Dallas/Fort Worth, Texas Utility: Tarrant Regional Water District Climate impacts: Extreme Heat Low Lake Level Pumping Station Location: Southern Nevada Utility: Southern Nevada Water Authority Climate impacts: Drought Cloudburst Management Plan Location: Copenhagen, Denmark Utility: The City of Copenhagen Climate impacts: Extreme Rainfall Case studies were developed with Dr. Heidi Roop, University of Minnesota, and the University of Washington Climate Impacts Group